Last updated: 28 May 2026
This Privacy Policy explains how Luke Huang trading as Hurstville Home Loans ("we", "us", "our") collects, uses, stores and discloses your personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
When you contact us or use this site we may collect: name; phone number; email address; the type of loan or service you're enquiring about; your preferred language; any information you choose to give us in the enquiry form. If you go ahead with a loan application we may also collect identity documents, income evidence, bank statements, and credit information, in line with the National Consumer Credit Protection Act 2009 (Cth) and our licensee's requirements.
To respond to your enquiry; to assess your situation and recommend suitable credit products; to submit applications to lenders on your behalf; to meet legal, regulatory, anti-money-laundering and record-keeping obligations; and to keep in touch about your loan and review opportunities (which you can opt out of any time).
We share information only where necessary: with lenders or aggregators to process your loan application; with valuers, conveyancers, accountants or solicitors you ask us to coordinate with; with our licensee for compliance audits; with regulators or law enforcement where required by law. We do not sell your information and we do not use it for unrelated marketing.
Personal information is stored on password-protected systems and in encrypted cloud services. We take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure. No system is perfectly secure; if a notifiable data breach occurs we will follow the Notifiable Data Breaches scheme.
You can ask us at any time to: see what personal information we hold about you; correct it if it's wrong; have it deleted (subject to our legal record-keeping obligations); stop using it for marketing. Contact us at luke.huang@amsouthern.com.au.
This site uses Google Analytics 4 with IP anonymisation enabled, to understand how visitors use the site so we can improve it. We do not use this data to identify you personally. You can opt out by using the Google Analytics opt-out browser add-on.
If you have a complaint about how we have handled your personal information, please contact us first at luke.huang@amsouthern.com.au. If you're not satisfied with our response, you can refer the matter to the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The latest version is always at this URL.
Hurstville Home Loans · Luke Huang · Authorised Credit Representative under Australian Credit Licence [ACL # to fill] · Shop 3, 208 Forest Rd, Hurstville NSW 2220 · 0450 288 866 · luke.huang@amsouthern.com.au